TL;DR - Quick Takeaways
- Pilex is a topical hemorrhoid cream containing lidocaine and zinc oxide to soothe pain and protect the skin.
- Apply a thin layer 2‑3 times a day after cleaning the affected area.
- Common side effects are mild skin irritation; stop use if redness or swelling worsens.
- Effective for mild‑to‑moderate hemorrhoids, but not a substitute for surgical care in severe cases.
- Alternatives include Anusol, Preparation H, and natural remedies like witch hazel.
What Is Pilex and How Does It Work?
When you search for “Pilex” you’ll quickly see it marketed as a fast‑acting hemorrhoid cream. The product combines a local anesthetic (typically lidocaine 2-4%) with a protective barrier (zinc oxide, sometimes petroleum jelly). Lidocaine numbs the nerve endings, cutting pain signals, while zinc oxide forms a moisture‑proof film that reduces friction during bowel movements.
Most manufacturers sell Pilex in a small 30ml tube, priced between AUD8 and AUD12 in Australian pharmacies. It’s intended for external use only - you won’t find it listed for internal hemorrhoid treatment.
The formulation is designed for short‑term relief: a few days to a couple of weeks. If symptoms linger beyond two weeks, it’s a sign you should talk to a GP - it could be a more serious condition like a thrombosed hemorrhoid.
How to Apply Pilex Correctly
Getting the most out of Pilex isn’t just about slapping it on. Follow these steps to avoid common pitfalls:
- Clean the area gently. Use warm water and a mild, fragrance‑free soap. Pat dry with a soft towel - don’t rub.
- Wash your hands before and after application to prevent contamination.
- Dispense a pea‑size amount onto your fingertip. Less is more; a thin coating is enough.
- Apply the cream around the outside of the hemorrhoid, not inside the rectum.
- Let the cream air‑dry for about five minutes before putting on underwear or sitting.
- Repeat 2‑3 times daily, preferably after a bowel movement and before bedtime.
Watch out for these common mistakes:
- Over‑application. More cream doesn’t mean faster relief; it can trap moisture and cause maceration.
- Using on broken skin. If the hemorrhoid ruptures, stop using Pilex and seek medical advice.
- Mixing with other ointments. Layering multiple products can lead to unpredictable absorption.
If you notice any of the following, stop using the cream and contact a health professional:
- Severe burning or itching that worsens after application.
- Rash, swelling, or blisters developing around the treated area.
- Allergic reaction - hives, swelling of lips or tongue.

Pilex Compared to Other Hemorrhoid Treatments
There are plenty of OTC options on the market. Below is a quick comparison to help you decide whether Pilex is the right fit for you.
Product | Active Ingredients | Key Benefits | Typical Price (AUD) | Best For |
---|---|---|---|---|
Pilex | Lidocaine 2‑4%, Zinc Oxide | Fast pain relief, protective barrier | 8‑12 | Mild‑to‑moderate external hemorrhoids |
PreparationH Cream | Phenylephrine, Shark Liver Oil | Reduces swelling, moisturizes | 6‑10 | Those who prefer a non‑anesthetic option |
Anusol HC Ointment | Hydrocortisone 1%, Zinc Oxide | Anti‑inflammatory, barrier | 10‑14 | Patients needing anti‑itch inflammation control |
Witch Hazel Pads | Witch Hazel Extract | Natural astringent, soothing | 5‑8 (per pack) | Those preferring a fragrance‑free, chemical‑free option |
When you weigh these options, ask yourself three questions:
- Do I need immediate pain relief? If yes, lidocaine‑based Pilex can be a winner.
- Is my skin sensitive to steroids? If you’re wary of hydrocortisone, skip Anusol HC.
- Do I prefer a natural product? Witch hazel pads avoid synthetic chemicals altogether.
Remember, no OTC cream cures hemorrhoids. They’re a bridge between symptoms and definitive care, which may involve dietary changes, lifestyle tweaks, or in severe cases, a procedure.
Frequently Asked Questions
- Can I use Pilex during pregnancy? Consult your GP first. Lidocaine is generally considered low‑risk, but it’s best to get a professional nod.
- How long should I keep using it? Most guidelines suggest no more than 14days unless a doctor advises otherwise.
- Is Pilex safe for children? It’s not labeled for kids under 12. Look for pediatric‑specific products.
- Will it affect bowel movements? No, it’s a topical agent - it won’t change stool consistency.
- Can I apply it after a bowel movement if I’m constipated? Yes, but consider a gentle stool softener (e.g., psyllium) to reduce strain.
Next Steps & Troubleshooting
If you’ve followed the usage guide and still feel stuck, try these practical moves:
- Re‑evaluate diet. Increase fiber (30g/day) and water (2‑3L) to soften stools.
- Adjust bathroom habits. Don’t sit on the toilet for long; use a footstool to align the colon for easier passage.
- Combine treatments. Pair Pilex with a witch hazel pad after each application for extra soothing.
- Seek medical review. If bleeding persists, pain worsens, or you notice a lump, book an appointment - it could be a thrombosed hemorrhoid needing minor surgery.
In short, Pilex is a handy, fast‑acting option for everyday hemorrhoid discomfort, but it works best when paired with good hygiene, diet, and, when needed, professional advice. Keep the above checklist handy, and you’ll navigate those annoying flare‑ups with confidence.